Privacy Policy

1. Introduction

Claucherty Home Buyers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our contact forms, phone, or text message.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and property address when you submit a form or contact us.
• Property Information: Details about your property including its location, condition, and any information you voluntarily provide to us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools).
• Communications: Records of communications you have with us, including phone calls, text messages, and emails.

3. How We Use Your Information

We use the information we collect to:

• Contact you regarding your property and provide a cash offer.
• Respond to your inquiries and customer service requests.
• Send transactional text messages and communications related to your property inquiry.
• Improve our website and services.
• Comply with legal obligations.
• Prevent fraudulent activity.

4. Text Message Communications (SMS)

By submitting a form on our website, you expressly consent to receive transactional text messages from Claucherty Home Buyers at the phone number you provided. These messages may include:

• Confirmation of your inquiry submission.
• Follow-up messages about your cash offer.
• Updates on your transaction or closing process.

Message frequency varies. Standard text and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any text message at any time to unsubscribe from future text messages.

For help: Reply HELP to any text message or contact us at (602) 600-6739.

We do not sell, share, or disclose your phone number or consent data to third parties for marketing purposes. Your information is used solely to facilitate your property inquiry and transaction with Claucherty Home Buyers.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., CRM software, email providers), under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse cookies, but some website features may not function properly as a result.

We may use analytics tools such as Google Analytics to help us understand how visitors use our site. These tools may collect information about your device and how you interact with our website.

7. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate information.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Communications: Unsubscribe from text messages by replying STOP, or contact us directly to opt out of other communications.

To exercise any of these rights, please contact us at (602) 600-6739.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Claucherty Home Buyers
• 📞 Phone: (602) 600-6739
• 📍 Serving Metro Phoenix & Tucson, Arizona